Table of Content
    1. What is FAQ?
    2. Mutnet modem and dial-in service
      2.1 What is number Mutnet modem and support number?
      2.2 How to connect to Mutnet from modem?
      2.3 How to use PPP?
    3. Mutnet Configuration
      3.1 How to Configuration Proxy in browser?
      3.2 How to Configuration Mail & News in browser?
    4. Account for Mutnet
      4.1 How to Check your disk space usage
      4.2 How to change your password?
    5. Frequently Asked Question (FAQ)
      5.1 No dial tone , No carrier
      5.2 Getting garbage
      5.3 Netscape is unable to locate the server www.mut.ac.th the server does not have a DNS entry check the server name In the location (URL) and try agaIn.
      5.4 You have been disconnected from the computer you are dialing ,please try again later.
      5.5 The program does not reach its highest standard, although the baud.(Meximum speed) is compatible to the speed of the modem
      5.6 Dial-up networking could not negotiate a compatible set of network protocals you specified in the sever type settings
    6. Connect ไม่ได้ / Connect ไม่ติด
    7. Connect ได้ แต่เปิด Web ไม่ได้
    8. Connect ได้ แต่หลุดบ่อย
    9. Connect ได้ แต่ช้ามาก หรือ Download ช้ามาก

    1. What is FAQ?
      This FAQ (Frequently Asked Question) is intended to answer most of the technical questions you may have. The information provided here is brief but useful enough. You may need to be comfortable with computer to be able to use this FAQ. For beginners, step by step procedures are avialable in our user support division office.
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    2. Mutnet modem and dail-in service
      2.1 What is number Mutnet modem and support number?
        We now have the total of telephone 600 lines as follows:

        988-2991 (240 line) (56Kbps)
        Support number:
        988-3655 ext. 4100 ( time: 10:00 - 16:00 )
        mailto:admin@mut.ac.th

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      2.2 How to connect to Mutnet from modem?
        You can use any terminal emulation program e.g. telix, procomm, terminal (win3.1), hyper terminal (win95), etc. to dial-in to Mutnet. Set the parameter to:
                  vt100 terminal emulation
                  no parity
                  8 databit
                  1 stopbits
        
        Then dial to our dial-in number (see 2.1). After the connection is successful, you will be asked for username and password. Type in your own username and password. Then you will see the prompt of our terminal server. Type in the hostname and press ENTER. For example:
                   Username: a5111000
                   Password: (you won't see this)
        
                   HiPer:ppp
        
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      2.3 How to use PPP?
        PPP at the terminal server prompt After the modem gets connected, you will be asked for username and password. Enter them accordingly. Then you will see the terminal server prompt. Enter 'PPP' at the prompt. The login script provided below automates these tasks for you.
        The following stuff might be useful:
        Setup Windows 95 & 98 & ME for connecting to Mutnet via modem
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    3. Mutnet Configuration
      3.1 How to Configuration Proxy in browser?
        Proxy will allow you to surf the web faster, no matter where you are. It will also help us (and you) conserve the bandwidth on our international links.
        The following stuff might be useful:
        Setup Proxy for Mutnet
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      3.2 How to Configuration Mail in client Mail ?
        The following information must be set up beforehand:
          The mail server (SMTP) is mail.mut.ac.th.
          The pop3 server is pop.mut.ac.th.
        Anybody can read news from this server. But only MutNet users.
        The following stuff might be useful:
        Setup Mail for Mutnet
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    4. Account for Mutnet
      4.1 How to Check your disk space usage?
        You can check your current diskspace usage by just telneting to the host/server queen.mut.ac.th. Once you have logged in with your username and password, the server will automatically show your current disk space usage like the example below:
        	Disk quotas for user a5111000 (uid 12345): 
        	Filesystem block quota limit grace files quota limit grace 
        	/home       326   2000  2500        15     0      0
        
        This will tell you that the user a5111000 have used 326KB of the allotted 2000KB quota. It will also show that a5111000 has stored 15 files and can store a noquota files. The grace means that you can temporarily exceed your quota for a few days but you can never exceed the limits.

        In the event that you find out that you've exceeded your quota, you should immediately remove unneeded files from your home directory. You can do this by using the ls -l (LiSt files -Long) command at the prompt which should get you something looking like the example below:
                       % ls -l 
                       total 4 
        
                       -rw-r--r-- 1 a5111000 ugrad  572 Nov 16 04:03 Count.cgi 
                       drwx------ 2 a5111000 ugrad 1024 Feb 19 07:38 mail 
                       drwx------ 2 a5111000 ugrad 1024 Nov 22 23:40 mailall 
                       drwxr-xr-x 2 a5111000 ugrad 1024 Nov 16 04:03 public_html 
                       % 
        
        You can use cd directoryname (Change Directory, substituting directoryname with the actual directory name) to change into other directories. You can distinguish files from directories by looking at the first character in the line, if it begins with a d, it is a directory.

        You can then delete files that you do not need with the rm filename (ReMove file, substituting filename with the actual filename of the file you want to remove). Common files you can delete are core, mbox, dead.letter, etc. But before deleting files such as core or mbox, make sure that you have saved all the mail you want to save into another file or that you have downloaded them to your local harddisk with ftp or Netscape first.

        To check if you have deleted enough files, log off by typing exit and log on again.

        That's it, I hope I've answered all your questions, but if not, please feel free to contact me again. (see 2.1).
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      4.2 How to change your password?
        Changing your password is easy, the instructions can be found in the manual that accompanied the software, but if you havemisplaced it, just follow the following steps:

        - Log-on to the server (using Trumpet in Win 3.x or Dial-Up Networking in Win 95 or FreePPP on the Mac)
        - Open Telnet and connect to the host queen.mut.ac.th
        - Log-on using your current username and password
        - Type command "kpasswd" at prompt
        	% kpasswd
        	Old password:  ( Put in your old password and press enter )
        	Last successful password change for a5111000 Fri Oct 17 18:06:38 1997
        	Last unsuccessful password change for a5111000 Tue Mar 3 14:57:12 1998
        
        	New password:  ( Put in your new password and press enter )
        	(at least 7 characters should be different from the old password)
        	Re-enter new password:  ( To verify that you have typed it 
        	correctly, the system will ask you to type in your new password again )
        
        - You have now changed your password and can now log-off everything. Just remember to log on with your new password the next time you log-on.
        detail at:
        change password
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    5. Frequently Asked Question (FAQ)
      5.1 No dial tone , No carrier
        There are 2 possible reasons Firstly, the tools such as plugs have not been inserted properly for example; the phone line behind the modem was not inserted properly). Secondly, there are some mistakes in your either exchange or phone signal.
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      5.2 Getting garbage
        Your baud rate is not suitable to the speed of your modem, it may be higher or lower than what..it should be.
        In case of win 3.11,
        - Click at TCP man Icon
        - Choose File
        - Click Setup
        - Click change baud rate according to the speed of your modem as the
        following:
          14.4 Kbps. - 19200
          28.8 Kbps.- 38400,57600
          33.6 Kbps.- 115200
          56 Kbps. - 115200
        In case of win95,
        - Double-click at My computer
        - Double-click at control penal
        - Double-click at Modem icon
        - Select properties tab.
        - Click at drop down list to change maximum speed.
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      5.3 Netscape is unable to locate the server www.mut.ac.th the server does not have a DNS entry check the server name In the location (URL) and try agaIn.
        - Double-click My computer Icon - Double-click control panel - Double-click network - Highlight at TCP/IP /Click properties - Choose DNS configuration tab and choose configure as the following.
        Host : MUT1 (any name)
        Domain: mut.ac.th
        DNS server search order
        - Primary DNS: 203.209.55.4
        - Secondary DNS: 203.209.55.6
        - Click ok.
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      5.4 You have been disconnected from the computer you are dialing ,please try again later.
        - Double-click My computer Icon
        - Double-click Control panel
        - Double-click Network Icon
        - Highlight Dial- up adapter and TCP/IP and remove them
        - Click Add tab
        - Double-click Adapter
        - Double-click Microsoft
        - Double-click Dial up Adapter
        - Click OK.
        - Click Add tab
        - Double-click protocol
        - Double-click Microsoft
        - Double-click TCP/IP
        - Click OK. until exit
        From the network. Computer will ask you to restart your computer in order to accept a new configurations.
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      5.5 The program does not reach its highest standard, although the baud.(Meximum speed) is compatible to the speed of the modem
        You should install the driver of the modem. Download form http://www.windows.com or http://www.download.com or its own web site Such as http://www.usrobotics.com which will increase your speed modem Instead using standard modem
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      5.6 Dial-up networking could not negotiate a compatible set of network protocals you specified in the sever type settings
        Check your network configuration in the control penal then try again.
        - Double-click My computer Icon
        - Double-click Control panel
        - Double-click Network Icon
        - Highlight Dial-up adapter and TCP/IP and then remove them
        - Click Add tab
        - Double-click Adapter
        - Double-click Microsoft
        - Double-click Dial up Adapter
        - Click OK.
        - Click Add tab
        - Double-click protocol
        - Double-click Microsoft
        - Double-click TCP/IP
        - Click OK. until exit
        From network page . Computer will ask you to restart your computer in order to take Effect anew configurations.
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